Refund policy

Only exchange | No return | No Refund

All Orders are eligible for free returns. Except for those on the final sale Under ₹999.
We have a 3-day exchange policy, which means you have 3 days after receiving your item to request an exchange with the same product in case of any defect or a wrong product sent to you.
For all second-time shippings, a Rs.150 shipping fee needs to be processed for re-shipping. You can alternatively choose to self-ship/arrange pickups from.

Please note : The pick-up be will attempted twice. If the courier company is unable topick up the shipment. You will have to send the shipment back to the company address. Reverse Pick up is subject to availability of the service in your area pin-code.

We do not accept any return or refund

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at saptrishiindia@gmail.com. If your request is accepted, we’ll send you the shipping details as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

Products availed after exchange will be dispatched from our end only after receiving back the original product

Exchange Products

You can exchange the purchased product only with the same product
Exchange cannot be done with any other product of lesser, more or equivalent value
In the case of damaged / defective products or wrong products received, the exchange shipping cost from us to you will be borne by us.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Sale Products

Unfortunately, we cannot accept returns on sale items or gift cards unless there is a major defect.

Bulk Orders

All items are handmade and minor variants may occur. Bulk orders above 20pcs are not eligible for exchange unless there is a major defect

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Shipping Details

To return your product, please ship it at the following address:

Saptrishi India office

Plot no. 266, Trimurti Nagar, Jabalpur, Madhya Pradesh
India, 482002

For further queries reach us out at - saptrishindia@gmail.com